LOOK FOR THESE SHIPPING ICONS
We offer Free Shipping on all orders over $50.00, going anywhere in the 48 Contiguous States. We do, however ship worldwide, simply call or email us for a shipping quote. Exam tables shipped "Special Delivery" will be delivered by North American Van Lines who will bring the table to your location, uncrate table and place in your exam suite as you direct. You will be called to schedule delivery when product is in your area.
UPS Ground Delivery
Products with this icon are shipped via UPS ground. Expedited services are available at an additional cost. We will not accept fax or email orders which require special shipping unless also called in. Orders must be called in before 2:00PM EST to upgrade shipping on stock items. Any “Expedited” services for non stock products is based on the date your order is filled, not the date your order is placed. Once your product has come in it will be shipped out with the upgraded service you selected. Packages cannot be shipped to a post office box. If you are outside of the Contiguous 48 States please call for additional shipping charges.
Tailgate Delivery
Product will be delivered to your location (48 Contiguous States), and brought to the tailgate of the delivery vehicle. As part of the common carrier driver ICC regulations, truck drivers are required only to bring merchandise to the tailgate of their vehicle. The customer is then responsible for removal of the items from the tailgate of the delivery vehicle. Your facility must have Tractor-Trailer accessibility. This means that a Tractor-Trailer can easily access your parking lot. This is not to be confused with having a loading dock. If you are unable to meet these demands please contact us to make additional arrangements. If you require your shipment brought into the building please call for an Inside Delivery quote.
Lift Gate Service
Product will be delivered to your location (48 Contiguous States), and our selected freight carrier will unload your shipment when unloading docks are not available. Your facility must have Tractor-Trailer accessibility. This means that a Tractor-Trailer can easily access your parking lot. This is not to be confused with having a loading dock. The carrier will only unload the product to ground level and you will be required to bring the product into your building. If you require your product brought into the building please see our Inside Delivery or Special Delivery options.
Inside Delivery
Product will be delivered to your location (48 Contiguous States), and our selected freight carrier will unload your shipment when unloading docks are not available. Your facility must have Tractor-Trailer accessibility. This means that a Tractor-Trailer can easily access your parking lot. This is not to be confused with having a loading dock. The carrier will unload shipments to areas that are not next to the trailer such as shopping malls or office buildings. An elevator must be available to provide service to floors above or below the trailer. The carrier will not remove any packages are not required to do anything more than place the product inside the building. It is up to the receiver to move the product from that point. If you require your product brought into the building, unpacked and put in place please see our Special Delivery option.
Special Delivery
If your situation exceeds anything listed below please call for a quotation. Claflin Equipment will not be held responsible for any additional charges. You are responsible for any, and all costs of the additional services that you may require. Please call before placing order to discuss options. Arrangements for payment of any additional charges need to be made before delivery will be made.
Accessibility- Your facility must have Tractor-Trailer accessibility. This means that a Tractor-Trailer can easily access your parking lot. This is not to be confused with having a loading dock.
Time onsite is limited to 30 Minutes- Common obstacles that affect time on site are, but not limited to, long distance carry over 75 ft., facility not ready for delivery, stairs, multiple floors and / or elevators.
Site preparation- You are responsible for removing anything from the location that the product will be placed in, that will obstruct placement of the product (i.e. existing tables) before your product arrives.
Debris Removal- You are responsible for debris removal. North American can remove packaging debris if notified before delivery. You will be held liable for any additional charges.
Scheduling delivery- You will be called to schedule delivery when the product is in your area. Upon pre-call you are allowed only seven to ten days to accept delivery before storage charges will apply. Please plan accordingly.
Estimated Transit Times
Please note: Color-coded maps are for illustration purposes only. Actual transit times may vary. Transit times shown are in business days. For specific transit times, please contact Customer Service @ 800-338-2372
Estimated shipping from our
Estimated shipping from our
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This option could possibly add at least 1-2 business days to above estimates.
This option could possibly add at least 2-3 business days to above estimates.
This option usually takes 1 - 2 weeks of transit time due to things such as man hour scheduling and truck scheduling.
